Orders above £100 – free
Orders below £100 – £9.00
We can ship to virtually any address in the world. You must determine before ordering whether local regulations allow you to import the products you wish to order.
In the event that goods are returned to us due to non-collection or customs clearance refusal, we will make a full refund of the value of the goods less a restocking fee of £10. There will be no refund of the shipping charges.
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.